CUSTOMER SERVICE
CONTACT US
Have any more questions ?
They might be answered on our FAQ's below.
We tried to cover just about everything you need to know however please do not hesitate to reach out.
You can email us at: bbtallow email
Fill in our contact form below:
FAQ
01
What is beef tallow, and why is it used in skincare?
Beef tallow is rendered fat from cows, known for its vitamins A, D, K, and E, which nourish and protect the skin. It mimics skin’s natural oils, making it highly compatible for hydration and repair.
03
What skin concerns can tallow address?
Tallow can help with acne, eczema, psoriasis, dry skin, sunburns, aging signs by providing moisture and promoting healing.
05
Are BB Tallow products kid-friendly?
Yes, BB Tallow offers gentle formulations suitable for all ages, including children, making them ideal for families.
07
Which payment methods can I use?
We accept all forms of payment, e-transfer, credit card and cash when picking up.
09
Is it safe to order online?
Absolutely! We take the security of your online shopping experience very seriously. Our website is equipped with advanced encryption and secure payment gateways to protect your personal information and payment details. Additionally, we work with trusted payment processors to ensure a safe transaction every time.
02
Is Tallow safe for all skin types?
Yes, tallow suits all skin types, including sensitive skin, due to its compatibility with human skin oils. However, patch testing is recommended for sensitive skin.
04
How do I store tallow-based skincare products?
Store products in a cool, dry place. Tallow is stable at room temperature but keeping it out of direct sunlight is recommended.
06
How long do BB Tallow products last?
When stored properly, BB Tallow products typically have a shelf life of 6-12 months.
08
I forgot to use my discount code
Unfortunately, once an order is placed, we’re unable to apply discount codes retroactively. However, we’d love for you to enjoy savings on your next purchase! Be sure to use your code at checkout, and if you have any questions, feel free to contact our team.
10
Delivery - How much is it and how long does it take?
Shipping costs vary based on your location and the size of your order. During checkout, you’ll see the exact shipping fees calculated for your order.
Delivery times typically range from 3-7 business days, depending on your location and the shipping method selected.